Cookies are small data files received by the terminal from the website visited and are used to record certain browsing interactions on a website by storing data that can be updated and recovered. These files are stored on the user’s computer and contain anonymous data which are not harmful to the system. They are used to remember user preferences, such as the selected language, access details or page personalisation.
Cookies can also be used to record anonymous information about how a visitor uses a site. For example, via which webpage a user has arrived or if an advertising banner was used.
Why does Singutex use cookies?
Singutex uses those cookies that are strictly essential for you to use our Websites and browse freely, use secure areas, personalised options, etc. The Bank and its Corporate Group also use cookies to gather data for analysis of website use. These are used to enhance the customer service, measuring the use and performance of the page to optimise and personalise it.
Our websites may also have links to social networks (such as Facebook or Twitter). Singutex has no control over the cookies used by these external websites. For further details on social network cookies or those of unrelated websites, we recommend reviewing their own cookie policies.
How do we use the various types of cookies?
Third party Cookies
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These are cookies created by third parties which we use for different services (e.g. Website analysis or advertising)
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Below are the details of the third parties who can configure and access Cookies (not exempt from information and consent) on your system and the purposes for which the information stored is used:
PURPOSE
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DESCRIPTION
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THIRD PARTIES
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Analytical Cookies
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Analysis tool that helps websites to understand how visitors interact with the site. It can use a set of cookies to compile information and provide information on usage statistics of websites without personally identifying the visitors.
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How can I change the configuration of the cookies?
Configuration of Internet Explorer cookies
Configuration of Firefox cookies
Configuration of Google Chrome cookies
Configuration of Safari cookies
Configuration of Flash cookies
If you do not want to allow any type of flash player storage uncheck the boxes“Allow the Flash content to store information on the system” and “Store common Flash components to reduce download times”. If you wish to limit the amount of data collected by flash applications, slide the indicator of the global configuration panel bar to the desired position.
These browsers are subject to upgrades or modifications so we cannot guarantee they will adapt fully to your browser version. You may also use a browser not covered by these links such as Konqueror, Arora, Flock, etc. To avoid this, you can directly access your browser options which are usually in the Options menu, in the “Privacy” section. (Please see the help section of your browser for further details).
Revocation of consent
It is also possible to limit how third party websites install cookies on your computer to avoid collecting data and a record of your browsing activity. To limit the use of third party cookies you can go to the website configuration or Opt Out:
Select the option “Eliminate all sites” or select the specific website to be deleted and “Eliminate Website”.
Please bear in mind that if you reject or delete the browsing cookies on the Bank’s website we cannot store your preferences, some characteristics of the pages will not be operational, we cannot offer you personalised services and every time you browse our website we will have to ask you again for your authorisation to use cookies.
If you still decide to modify the configuration of your access to the webpage, you should know that it is possible to delete the cookies or prevent this information being recorded on your system at any time by modifying the configuration parameters of your browser.
Is the information gathered by the cookies used on websites other than that of Singutex?
Some of our cookies are used to generate advertising on third party networks or to conduct analyses, for which we use tools unrelated to Singutex. The cookies used are for the exclusive use of the bank and its corporate group and under no circumstance are they commercialised.
At Singutex we work with trusted suppliers who assist us in managing and customising our webpages.
So what does the information above mean?
If you accept our cookies, we can improve the websites of Singutex to offer you optimal access and a more efficient, personalised service.
And you can configure your browser to establish that only trusted websites or the pages being browsed at the time can manage cookies, enabling you to select your preferences.
By publishing this policy, Singutex demonstrates its commitment to current law on the use of cookies, providing you with information so you can understand what type of cookies we use and why we do so. In this way, we aim to act transparently as regards the data processed in browsing our website from your system.
This policy is regularly reviewed to ensure it is up to date, and is therefore subject to modifications. We recommend you visit this page regularly and we will inform you of any related update.
